Privacy Policy

Introduction

US Home Portal ("we," "us," or "our") values your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your information. It also outlines your rights under applicable laws, including the California Consumer Privacy Act (CCPA).By using our website ("Site") or services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Site or services.

1. Information We Collect

We collect personal information from you when you use our Site, fill out forms, or interact with us. The types of information we collect include:

A. Personal Information:

NameEmail addressPhone numberAddressOther information you voluntarily provide (e.g., household income, mortgage preferences)

B. Usage Data:

IP addressBrowser type and versionDevice informationPages visited on our SiteTime and date of visitsReferring website

C. Cookies and Tracking Technologies:

We use cookies and similar technologies to enhance your experience on our Site. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

To connect you with licensed mortgage professionals in your area.To respond to your inquiries and provide customer support.To personalize your experience and improve our services.To send you communications, including marketing emails (you can opt out at any time).To analyze Site usage and trends to improve performance.To comply with legal and regulatory obligations.

3. How We Share Your Information

We may share your information as follows:

A. With Licensed Mortgage Professionals:

We share your personal information with licensed mortgage professionals to connect you with relevant services.

B. With Service Providers:

We may share information with third-party vendors who perform services on our behalf, such as IT support and analytics providers.

C. As Required by Law:

We may disclose your information if required by law, regulation, or legal process.

D. In Business Transfers:

If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.We do not sell your personal information as defined by the CCPA.

4. Your California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the CCPA:

A. Right to Know:

You have the right to request the categories and specific pieces of personal information we collect, use, and share about you.

B. Right to Delete:

You can request that we delete personal information we have collected, subject to certain exceptions (e.g., compliance with legal obligations).

C. Right to Opt-Out:

You have the right to opt out of the sale of your personal information. As noted, we do not sell personal information.

D. Right to Non-Discrimination:

You have the right not to receive discriminatory treatment for exercising your privacy rights.To exercise your CCPA rights, please contact us:

Email: [email protected]

Phone: 916-500-5011

Online Form: https://www.ushomeportal.com/contact

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

- Providing services, such as connecting you with licensed mortgage professionals.

- Complying with legal and regulatory obligations (e.g., tax and audit requirements).

- Resolving disputes and enforcing our agreements.

Personal information used for marketing purposes is retained for up to 2 years or until you withdraw your consent. Transactional data is retained for a minimum of 5 years as required by applicable laws. Once the retention period expires, we securely delete or anonymize your data, unless further retention is necessary for compliance or legal purposes.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption: All sensitive data transmitted between your device and our servers is encrypted using SSL (Secure Socket Layer) technology.

- Access Controls: Only authorized personnel with a legitimate need have access to your information.

- Secure Servers: Our servers are protected by firewalls and other technical safeguards.

- Ongoing Monitoring: We regularly monitor our systems for potential vulnerabilities and perform periodic security assessments.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security. If you have questions about our data security practices, please contact us at [email protected].

7. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete it.

8. Do Not Track

Our Site does not currently respond to "Do Not Track" signals from web browsers.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top of this page reflects the most recent changes. We encourage you to review this Privacy Policy whenever you use our Site to stay informed about our practices.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Email: [email protected]

Phone: 916-500-5011

11. Accessibility

We strive to make this Privacy Policy accessible to all individuals, including those with disabilities. If you need assistance, please contact us at [email protected].